(973) 672-6500
Your feedback helps us improve as we continue to provide quality care for your loved one.

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1. How satisfactorily did the business office/admissions personnel answer your questions regarding insurance benefits and payment issues?
2. Did you feel that Social Services made the admission process informative?
3. How attentive is the administrative staff to any problems and/or concerns presented?
4. How would you rate the physical surroundings i.e., grounds, resident rooms, hallways, and entryway?
5. Is maintenance responsive to your needs?
6. How would you rate the Activity Department’s various programs?
7. Do you feel that they are of interest to your loved one?
8. How satisfied are you with the variety of menu items offered by our dietary department?
9. If therapy was provided (Physical, Occupational or Speech) how positive was your experience? How supportive and helpful were the staff?
10. How would you rate the quality of care we provided to your loved one?