TESTIMONIALS

Assuring Our Residents’ Satisfaction

The staff is professional, caring, and very friendly. The building, common areas, and patients’ rooms are very clean. My daughter diagnosed with Aphasia liked her short stay there; she missed me but wasn’t ready to leave. I am so relieved and appreciative I’ve found a home for her if or when the time comes. To the administrators, nurses and nursing staff, housekeepers, everybody…
Thank you.
-Cynthia Dardar

They take care of my Pop’s and I like it there. A lot of place aren’t like them.
-Edward Ransom

My sister has had a wonderful experience at White House. Their staff is dedicated and caring. They have given my sister great care!
-Anita Chase

The facility is very clean and they take good care of the patients. The great part is the activities that they do with the residents that keep them moving and grooving.
-Shantell Thomas

This is a great rehab center. I used to be a employee here. Now I am a resident here. It was great then and now it’s still the great facility it was. Staff is amazing!! Keep up the great work!
-Pamela Colbert

My grandma has been in this facility since March. The staff members are great and the nurses are awesome – I have favorites lol. Nosah China and Nicole (nurses,) aides are London, Donna ,and Brittany my favorite. The owners are always concerned. They come by the rooms checking on the patients. Mind you I’m here sometimes from 8am to 8pm literally. Any dislikes or anything I bring it to Mr. Miyer’s attention and he addresses it right away and let’s not forget about Mrs. Maureen. She takes good care of the patients with wounds (she’s an Angel). I feel safe to say I want to take the morning for a doctor appointment in the morning. I know my grandma will be taken care off and fed. I see how they treat the patients and love this place. My grandma is here short term but I recommend this Nursing Home.
-Jennifer Nieves

Very clean nursing home. I was very impressed with what I see. Most worker were very polite.
-Michelle Monah

Clean facility with enough staff per patient. You don’t have to look for the staff. Pleasant, engaging staff, no passing the buck. Administrators visible and accessible. Comfortable environment. My younger sibling is happy and I’m happy. Physical Therapy, Speech Therapy THANK YOU. COVID Rehab White House total staff putting the work in!!. Security staff so nice.
God Bless All of You. Miraculously enabled.
-Alice Lang

I have a family member whom I recently moved to this facility on the recommendation of a friend, whose also has a family member that’s been a resident here for quite sometime. I have found the facility to be impressive. The staff is very caring and professional. I’m kept informed of the progress of my love one. I give them 5 stars .
-Brenda Cook

White House Healthcare is one of the best nursing home in the area. At first I did not want to put my father there, I underestimated the facility. My dad had a very terrible experience elsewhere and I withdrew him at his previous location to the White House, since my dad admission to the White House Healthcare Feb of 2020 to present, I am so please with the care provided at the White House and the Staffs are very friendly and cares for the residents. I will encourage and refer friend and families there always.

The Administration overall is great. My advice to the owner is to keep that greatness going all the way. I am sure other residents’ families can witness and say the same as me. And so do the staff. But I give the hat to the owner first and the staff after; if the owner was careless the facility would not have a good standard. To the whole While House family – I wish all the best. The residents families are happy, staff are doing there jobs and administration are doing their parts. That is why White House is the Best!!!
-Eliane Legrand

It’s a very clean cheerful, warm, and welcoming atmosphere. The guard was very friendly and helpful to me, as well as the friendly smiling ? staff. Blessings upon White House Healthcare & Rehabilitation Center.
–Julia Newby

White House Healthcare Center is where I am doing clinical. The place is located in a nice quiet area that I like very much. The place is very clean and compound well kept. The staff are very warm and friendly. I was shadowed by some of the best CNAs who took the time out to show me and my classmates the ropes under the watchful eyes of our teacher who ensures that our work is properly done. The management is respectful and seem to be on top of things. I strongly recommend that you consider this home for your loved ones and also if you’re job hunting, its a good place to work. The experience was awesome!

–Arleen Palmer

I visited our church mother and was so glad she is being well taken care of. She is very happy at White House and speaks highly of staff. The place was very clean and professional.
–Marjorie Franklin

I made several visits White House and found the staff to be very friendly, and I feel that my loved one is getting great care.
–Anthony Dawson

White House is a caring and nurturing environment. It takes a whole lot of patience and experience to handle some trying days and it seems like they got that.
–Donna Coke

Dear Mr. Grossman,
I was recently a patient at your White House Healthcare Center. During the process of my recuperation, I must say that I was pleasantly surprised at the level of professionalism, care and empathy which I encountered. The nursing staff and aids who worked on my wing of the facility were wonderful.

I would especially like to thank Bong and his team of rehab experts/professionals, without them I would not have been able to attain the level of mobility that I presently enjoy. My family and I are very grateful and thankful to all those who helped to make my stay a very pleasant and safe experience.
Warm regards,
Richard J. Francis

My stay at White House Healthcare was truly remarkable. God put me here. It’s only the excellent care here that contributed to my turnaround. Everyone was amazed at my progress. When I came I was not cognitive of anything. All I knew was that I was dying and here I am today with my mind as sharp as ever! Being a nurse myself, I recognize the exceptional and superb care here at White House and see how it all runs so smoothly.

So many people here wished that I stay . . . they don’t want me to go because I connected with them and they connected with me. I was dying when I came and it’s unbelievable how I came around. I will pick this facility if God forbid I need a place long-term. So many people will miss me, and I will miss them. To have my sharp mind back is everything! I thank God for my mind to talk to all MY new friends. My Unit Manager Nefi does a great job. She is one of a kind. She will always direct you to the right person for whatever needs to be done.

This is all from my heart,

Dolores Eggleston

All the staff members at White House were exceptional!
I am very appreciative of the care I received at White House. I was blessed to be in a facility with people who care about the well-being of others. The nurses were very responsive to any concerns I had and the CNAs were friendly and caring. The Therapy team was exceptional, and the Dietary, Maintenance and Housekeeping staff were great. I loved receiving visits from the Administrative staff. Elba Mendez from Recreation gave me a puzzle book to stimulate my brains. May God bless the administration and staff at White House!

Winston Robert Baptiste

My stay here has been beautiful. The residence is excellent and clean. The therapy is very professional. I want to thank everybody that helped me and insisted on helping me. All the nurses were very courteous & very professional.

I would recommend anyone who needs rehab to come to White House. They get a five in my book!

Rodney Smith

White House is my #1 and only choice of facility. I loved it here and would recommend others that need care to come to White House Rehab. All the staff were great – nurses, admissions, rehab, social services and dietary. I can’t forget to mention housekeeping, they go above and beyond to keep this facility clean.

Saundra Everett-Best

All my needs were met. Rehab did a phenomenal job, the nursing staff is great, and housekeeping kept the facility immaculate! If I need your services again I would definitely come back to White House and not only that but I will refer others in need of your services.

Anna Horton

I never wanted to go to the Nursing Home. However, not long after being at White House I felt stronger, better, rested and more at peace with my injury.

I felt that was where I was supposed to be. Thank you so much to the entire staff for helping through a difficult time. I applaud you all!!

Janet W.

Your entire staff was outstanding and helpful. We thank you for taking good care of mother.

Hattie G.

My aunt finally made the difficult decision to relinquish her independence and accept long-term care. It was partly because of the kind, courteous, wraparound care and attention that she received during her subacute care stay that helped her make this decision. She felt like she was part of a new family that cared about her health and happiness. Our entire family THANKS White House for your professionalism, support, and love.

Jacqueline C.

We would like to take this time to tell you thank you for the care that you provided for our mother (Mrs. Vivian Berry) during her stay at your facility. You have an outstanding staff from the security at the front door to housekeepers that keep your facility clean. Everyone has made our mother’s stay at your establishment a pleasant experience. Any complaints that we had were handled in an expedient manner. Your staff went out of their way to accommodate our mother. Our mother is hearing impaired and the nursing staff took the time to explain everything they were doing for her. Your atmosphere is very pleasant and does not have that nursing home smell. Your bedrooms are large and spacious. The hallways are always so bright and cheery.

My sisters and I had the pleasure of witnessing the care that the afternoon staff on One South have given our mother. Your CNA’s gave outstanding care when it came time for Mom. Cherise took great care when it came to cleaning Mom and always did it with a smile, Joy brighten up the room whenever she came in taking care taking the time always speak to Mom and asking her how her day was, Donna handle the challenge of taking care of our mom with ease always soothing mom when she was in pain, Ms. Primo took the time to listen and talk to Mom. Nikki just started taking of mom within the last few weeks that she was there but she showed great care when it came to mom. Ms. Baxter and Ms. DeSchamps did not work that much with mom but they were always pleasant and polite, smiling and talk to Mom. Alex never took care of Mom but he spoke to her but assisted her when needed to get her in the bed. Your RN’s & LPN’s were great. Ms. Elizabeth and Ms. Beverly always explained everything they were doing for her. They took the time to explain every pill that she was getting and the reason for her having to take the pills. Sometime Ms. Elizabeth made Mom feel like she was her only patient. All of the nursing staff was always so caring and helpful even the ones that took care of them in the dayroom. We cannot name everyone but we appreciated all the care that the staff of every shift have shown to our mother. I would recommend your facility to anyone that has to put their parent or love one in a facility like yours. Thank you again for the excellent care that you gave to our Mom.

The Berry Family

Our family extends our sincere thanks and appreciation for the care you provided for our mother, Violet A. Tindall. It is always a difficult decision to place ones loved one in a care facility. At White House she received treatment from caring nursing personnel as well as a competent, compassionate physician in Dr. Guittari.

We’re also appreciative of the support we received from Mr. Dov Borenstein and Mr. Aaron Roseman in the business office. We found your facility to be consistently clean and applaud the janitorial staff who are also friendly and welcoming.

Thanks so much for providing this level of care for the last four years until Violet peacefully passed away on April 19, 2016.

All the best to those who embraced Violet and cared for her during these final years.

Linwood & Carolyn Tindall

This was my mother’s second time in White House for rehab. White house was my first and only choice for her. Joyce was very professional/knowledgeable and accommodating in every way possible. My mother has very high standards and expectations. Your staff has definitely exceeded those expectations.

“Keep doing what your doing” Well Done!!!

Betty Morton

I thank God firstly and the staff secondly for the good treatment you give to me.
May God bless the White House generally. Thank you thank you.

Claire Sinous

Although my interaction with the staff was minimal, they were very responsive to my concerns as it was my mom’s first night away without us since caring for her in 2009. Your facility came highly recommended and is six minutes from our home. I look forward to future visits for her as I can have peace of mind knowing she is in great care! Thank you!

Mrs. Mary Sharp

Very satisfied with rehabilitation, Mr. McCray started using walker with physical assistant, he hasn’t walked in over a year.

Thomas McCray

To God be the glory, I enjoyed my stay. Didn’t want to leave but had to leave.

Carel Jones

I was very hesitant when my daughter told me that she was bringing me to the nursing home. I came with reservations not knowing what to expect. However, I must confess that my fears were lifted when from the very first day of my stay. I was placed on the second floor and the nurses and aides were very warm and friendly and very attentive to my needs. Some of them even treated me as if I were their mother.

I appreciate and am very thankful for the alertness of the nurses who were able to send me out to the hospital so that I could have received the necessary help during my discomfort on my initial admission.

When I returned to White House I was placed on a different floor but with no regrets, for the aides and nurses were even more attentive to me. I became like their ‘grandma’ and everyone was very interested in my recovery process. They took very good care of me. I could not have desired being in a better nursing home.

Thanks to the therapy staff also for their diligent and consistent therapy sessions. They are a wonderful bunch of people. They always made me comfortable and the therapist who worked with me was very gentle and patient.

The social workers are amazing. I am proud of the manner in which they arranged everything for me during my stay at the nursing home and also the preparations they made for me on my discharge to home.

Recreation has a wonderful group of people. However, I must make mention of Elba who made me a beautiful bouquet of flowers while I was there. I cherish it so much that I brought it home to decorate my bedroom.

Anonymous

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